At pussy8, your personal data belongs to you. This Privacy Policy explains precisely what information we collect, why we collect it, how we use and protect it, and the rights you hold as a player on our platform. We are committed to full transparency in how we handle your data.
We do not sell, rent, or trade your personal data to third-party marketers under any circumstances.
All data in transit and at rest is protected using bank-grade SSL encryption and secure storage protocols.
Access, correct, or delete your personal data at any time by contacting our support team — no runaround.
We collect only the data that is strictly necessary to operate the platform and meet our legal obligations.
We collect registration details, identity verification documents, transaction records, device information, and gameplay data — only what is necessary to operate the Platform securely and legally.
Your data is used to verify your identity, process MYR transactions, personalise your experience, prevent fraud, and comply with applicable anti-money laundering obligations in Malaysia.
We share data only with essential service providers — payment processors (e.g., DuitNow, FPX networks), KYC verification partners, and fraud prevention systems — under strict data protection agreements.
We use essential cookies for platform functionality, analytical cookies to improve performance, and preference cookies to remember your settings. No advertising third-party trackers are placed without consent.
Player account data is retained for a minimum of five years following account closure to satisfy anti-money laundering record-keeping requirements. Marketing data is deleted upon withdrawal of consent.
You have the right to access, correct, port, restrict, or request deletion of your personal data. Requests are handled within 30 days. Contact our support team at any time to exercise your rights.
This Privacy Policy (hereinafter referred to as the "Policy") sets out the manner in which pussy8 (hereinafter referred to as "the Company", "we", "us", or "our") collects, processes, stores, discloses, and protects personal data belonging to individuals (hereinafter referred to as "Players", "you", or "your") who access or use the online casino and sports betting platform available at https://pussy8.cam (hereinafter referred to as the "Platform").
pussy8 is committed to handling your personal data responsibly, transparently, and in compliance with applicable data protection legislation and principles. This Policy has been drafted to inform you of your rights and our obligations clearly and in plain terms.
By registering an account with pussy8 or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data in the manner described herein. If you do not agree with any aspect of this Policy, you should cease using the Platform and may request closure of your account in accordance with our Terms & Conditions.
The following terms carry the meanings set out below throughout this Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living individual, directly or indirectly — including name, NRIC number, email address, IP address, and device identifiers. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, alteration, or deletion. |
| "Data Controller" | pussy8, as the entity that determines the purposes and means by which personal data is processed on the Platform. |
| "Data Processor" | A third party that processes personal data on behalf of pussy8 pursuant to a written data processing agreement. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of your agreement to the processing of your personal data for a stated purpose. |
| "KYC" | Know Your Customer — the regulatory identity verification process, which may involve submission of official identification documents such as Malaysian NRIC or passport. |
| "Cookies" | Small text files stored on your device by your browser when you visit the Platform, used to remember preferences, maintain sessions, and collect analytical data. |
When you register an account on pussy8, we collect your full legal name, date of birth, email address, mobile telephone number, residential address (including city — such as Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, or Shah Alam), preferred username, and account password (stored in hashed, non-recoverable form). This information is necessary to create and authenticate your account.
To comply with anti-money laundering obligations and responsible gambling requirements, we may request and retain copies of your Malaysian National Registration Identity Card (NRIC), passport, proof of residential address (such as a utility bill or bank statement), and a selfie or live photograph for biometric matching. KYC documents are stored securely and accessed only by authorised compliance personnel.
We record details of all deposits and withdrawals processed through your account, including transaction amounts in MYR, payment method type (e.g., Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, BTC/USDT), transaction timestamps, and references. We do not store full card numbers or bank account credentials — these are handled by licensed payment processors.
We maintain records of your game sessions, wagers placed (including sports betting markets such as EPL, Liga Super Malaysia, and UFC), outcomes, bonus usage, and account balance history. This data is used to operate the Platform, detect fraud, fulfil responsible gambling obligations, and resolve disputes.
We automatically collect technical information when you access the Platform, including your IP address, browser type and version, device type and operating system, screen resolution, referring URL, session duration, and pages visited. This data is used for security monitoring, fraud prevention, and platform performance analysis.
If you contact pussy8's customer support team via live chat, WhatsApp, or email, we retain records of those communications, including the content, timestamps, and resolution details, to maintain service continuity and handle recurring enquiries or formal complaints.
pussy8 processes your personal data on the following legal grounds:
| Legal Basis | Applicable Processing Activities |
|---|---|
| Contractual Necessity | Account registration, processing deposits and withdrawals in MYR, delivering game services, handling bonus allocations, and responding to support enquiries. |
| Legal Obligation | KYC identity verification, anti-money laundering record-keeping, reporting to financial intelligence authorities where required by applicable law. |
| Legitimate Interests | Fraud detection and prevention, platform security monitoring, analytics to improve services, and responsible gambling monitoring. |
| Consent | Sending marketing communications and promotional notifications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing. |
pussy8 uses the personal data described in Section 3 for the following purposes:
pussy8 does not sell, rent, or exchange your personal data with third parties for commercial marketing purposes under any circumstances. Data sharing is limited strictly to the categories described in this section.
We engage the following categories of third-party service providers who may process your personal data on our behalf under binding data processing agreements that prohibit any independent use of your data:
pussy8 may be required to disclose personal data to Malaysian or international regulatory authorities, financial intelligence units, law enforcement agencies, or courts pursuant to a valid legal request, court order, or statutory obligation. We will notify affected Players of such requests to the extent permitted by law.
pussy8 uses the following categories of cookies when you access the Platform:
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Required for the Platform to function. Includes session authentication, account login state, and security tokens. Cannot be disabled without impairing platform functionality. |
| Analytical / Performance | Collect aggregated, anonymised data on how Players navigate the Platform — such as pages visited, session duration, and error rates — to help us improve service quality. |
| Preference / Functional | Remember your language preference, display settings, and previously selected game categories to provide a more personalised experience on return visits. |
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain Platform features. Most modern browsers allow you to view, delete, and block cookies via their privacy or security settings menus.
pussy8 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to any identifiable individual.
pussy8 implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
Whilst pussy8 employs industry-standard security practices, no system is entirely impervious to attack. You are encouraged to use a strong, unique password for your pussy8 account and to enable two-factor authentication to maximise your account security.
In the course of operating the Platform and engaging third-party service providers, your personal data may be transferred to and processed in countries outside Malaysia. Where such transfers occur, pussy8 ensures that adequate safeguards are in place to protect your personal data, including contractual clauses that impose data protection obligations equivalent to applicable standards.
pussy8 does not transfer personal data to jurisdictions that are known to present materially elevated risks to data subject rights without implementing appropriate protective mechanisms. Where the transfer involves KYC documentation or financial data, enhanced controls apply.
As a player on the pussy8 Platform, you hold the following rights with respect to your personal data. Requests to exercise these rights should be directed to our support team and will be actioned within thirty (30) calendar days unless complexity warrants an extension, of which you will be notified:
These rights are available to all registered players. Contact our support team at any time to exercise any of the rights listed below.
Request a copy of the personal data pussy8 holds about you, including the purposes of processing and any third parties to whom your data has been disclosed.
Request correction of any inaccurate or incomplete personal data held in your account. For security reasons, certain fields (e.g., full legal name) require KYC re-verification.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations described in Section 8.
Request that pussy8 limits the processing of your personal data in specific circumstances, such as where you contest the accuracy of the data or object to processing based on legitimate interests.
Request that personal data you have provided to pussy8 be delivered to you in a structured, machine-readable format, or transferred directly to another controller where technically feasible.
Object to the processing of your personal data based on legitimate interests, including profiling. We will cease such processing unless we can demonstrate compelling grounds that override your interests.
Withdraw marketing consent at any time via your account settings or by contacting support. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
If you believe your data rights have been violated, you may lodge a complaint with us directly or with the relevant data protection authority in your jurisdiction.
The pussy8 Platform is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that an account has been registered by or on behalf of an underage individual, we will immediately suspend the account, delete all associated personal data, and refer the matter to our compliance team.
If you are a parent or guardian and believe your child has registered an account on pussy8, please contact our support team immediately so that we may take appropriate action. We take underage gambling extremely seriously and will act without delay upon receiving such a report.
With your consent, pussy8 may send you promotional communications regarding bonuses, new game releases, VIP tier upgrades, and special offers via email, push notification, or WhatsApp. Such communications are sent only to Players who have opted in during registration or via their account settings.
You may unsubscribe from marketing communications at any time by updating your communication preferences in your account settings, clicking the unsubscribe link in any marketing email, or contacting our support team. Opting out of marketing communications does not affect the delivery of transactional or service-related messages, which are sent on a contractual basis.
pussy8 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, regulatory guidance, or platform functionality. Material changes — those that materially affect your rights or the manner in which we handle your personal data — will be communicated to you via your registered email address and/or by a prominent notice on the Platform at least 14 days prior to the change taking effect.
The effective date of the current version of this Policy is displayed at the top of this document. We encourage you to review this Policy periodically. Continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or would like to make a formal complaint regarding the handling of your personal data, please contact the pussy8 Data Protection team using the details below. All privacy-related requests are handled by dedicated personnel separate from general customer support.
Email: [email protected]
Subject Line: "Privacy Request – [Your Username]" or "Data Complaint – [Your Username]"
Live Chat: Available on the Platform — state "Privacy Request" to be directed to the relevant team.
Response Time: Acknowledgement within 48 hours; substantive response within 30 calendar days.
For responsible gambling enquiries — including self-exclusion requests, deposit limit changes, and account cooling-off periods — please refer to our Responsible Gambling page or contact support directly.
Questions about your data, or ready to explore Malaysia's most player-focused online casino? We're here 24/7.
For players aged 21 and above only. Gambling involves financial risk — please play responsibly.